Cancellation, Refunds, and Rescheduling of Booked Appointments Policy:-

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Cancellation Policy:-

•     Cancellation by the Client:

  •     Clients may cancel their booked appointments at any time before the scheduled appointment time.

  •     To cancel an appointment, clients must notify us by email, phone, or through our designated booking platform.

  •     Cancellations made at least one hours before the appointment time will be eligible for a refund as per the terms outlined below.

  •     Cancellations made within or after the  hours of the scheduled appointment time will not be eligible for a refund.

•     Cancellation by the Service Provider:

  •     In the rare event that we need to cancel a client's appointment for reasons beyond our control (e.g., staff unavailability, facility issues), we will make every effort to reschedule the appointment at a convenient time for the client.

  •     If rescheduling is not possible or if the client prefers a refund, a full refund will be issued.

• Refunds Policy:-

•     Refunds for Cancellations:

  •     Clients are eligible for a refund if they cancel their appointment at least one hours before the scheduled appointment time.

  •     Refunds for eligible cancellations will be processed within 3-4 business days from the date of cancellation request.

  •     Refunds will be issued to the original payment method used for booking the appointment.

•     No Refunds for Appointments in Progress:

  •     Once the scheduled appointment time begins, no refunds will be provided regardless of the reason for cancellation or non-attendance.

Rescheduling Policy:-

•     Rescheduling by the Client:

  •     Clients may request to reschedule their appointments at any time before the scheduled appointment time.

  •     To reschedule an appointment, clients must notify us by email or phone, or through our designated booking platform.

  •     We will make every effort to accommodate rescheduling requests based on availability.

  •     Rescheduling requests made within 30 minutes of the scheduled appointment time may be subject to a rescheduling fee.

•     Rescheduling by the Service Provider:

  •     In the unlikely event that we need to reschedule a client's appointment, we will notify the client as soon as possible.

  •     We will work with the client to find a suitable alternative appointment time.

 

Contact Information:-

For all cancellation, refund, and rescheduling requests, please contact our customer support team at [+91-8100191821].

Note: This policy is subject to change at our discretion. Clients are advised to review this policy regularly to stay informed of any updates or modifications.